From: Joseph Pereira (joseph.pereira_at_channel1.com)
Date: Fri Jan 21 1994 - 00:08:00 EST
>While we're on the subject of tech support, I suggest we build up a
>list of anyone we find during our phone calls that's the least bit
>knowledgable. I think someone mentioned they were connected to a
>person who helped write the video drivers. Having that person's name
>would certainly be helpful if someone else has a question on the
>video drivers.
Mr. John H. Kim,
I think you just came up with a GREAT idea!!
I think by having such a list (name of contact, phone number and type of
problem that was *successfully* resolved) would definitely cut down the
aggravation factor, and time also!
Joseph Pereira
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