From: Randy Whittle (whittle_at_chaph.usc.edu)
Date: Fri Nov 03 1995 - 00:10:55 EST
At 3:52 PM 11/2/95, Sean T. O'Toole wrote:
>I'm looking to upgrade to a 28.8 pcmcia now that prices seem to be
>moderating. My question is this: Are there any units in particular that I
>should avoid? How about any that are head and shoulders above the rest?
DON'T buy anything by Practical Peripherals! I had nothing but
trouble out of the blasted thing and the company itself nearly screwed me.
In contrast, though I've had only a couple weeks to try it out,
I've been very happy with the Megahurtz modem I have.
The PPI--first the thing wasn't properly grounded, then the
"X-Jack" thingy wouldn't stay inside the modem when pushed in. Got another
one via warranty (after weeks of waiting)--same problem with the X-Jack,
right out of the box! Complained: Waited 4 MONTHS--then got a BILL from
PPI saying they had shipped me a modem (they didn't) and I hadn't sent mine
back (of course, 'cuz I never got a new one!). Bitched, moaned,
cried...*finally* got another modem (after 2 more months) from the factory
a couple weeks ago. I *Immediately* sold it while it was still in good
shape, replacing it with a new Megahurtz modem.
I'll never buy anything made by PPI again. Poor quality product
(at least this one was--imagine having to go through 2 modems before the
3rd one finally gets it right!), and *rotten* customer service (I'm willing
to bet I spent nearly $40 in long distance charges just because these fools
could never get anything done in a reasonable amount of time). Its no
wonder these people are under bankrupcty protection--they stink and
probably don't deserve to stay in business.
Just my two vitriolic cents...
----- ____________________________
Randy Whittle whittle_at_usc.edu | WWW Hope Page: |
USC Graduate School of Business (Fight on 'SC!)| http:// |
"Did you really think you could call up the | www-scf.usc.edu/~whittle/|
Devil and ask him to behave?" ----------------------------
-Fox Mulder on T.V.'s "X-Files" speaking to an occult practitioner
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