From: Jeffrey Friedl (jfriedl_at_nff.ncl.omron.co.jp)
Date: Tue Dec 12 1995 - 03:01:57 EST
|> > The tech rep said I should get the Thinkpad back in 3 days. Is this a
|> > realistic estimate, or typical IBM propaganda?
|>
|> I've only used it once, but yes it only took three days, plus one
|> more to get the shipping carton from IBM. Thinkpads cost a little
|> more but this kind of service makes it more than worth it.
If you're in a rush, you can use the 9 "express service". If really,
really in a rush, you can even ship right away in your own box.
I shipped my 755cx from southern CA to Memphis to have the LCD replaced,
and got it back *THE SAME DAY*. I'm not joking. It's been several months
and they haven't even charged me for the 9, which I gave concent for in
the first place.
Jeffrey
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