From: Crumrine, Mike (crumrinem_at_toysrus.com)
Date: Wed Mar 05 1997 - 23:18:24 EST
They will actually advise you to remove anything that is not needed to
work the problem.
My 760cd wouldn't boot last Friday. I think it was in some kind of
funky suspend state. Wouldn't spin the drive, just had a blinking
speaker symbol. IBM fedexed me a box which I received on Monday. I
shipped it right out and got it back this morning (Wednesday). Now
that is service! I cringe when I see what the 760cd now sells for, but
I remind myself that more than just a piece of hardware, I bought into
a support plan. Another brand and I would probably still be looking
for the right phone number to call.
Mike
----------
From: Arthur D Woo [SMTP:adw11_at_columbia.edu]
Sent: Wednesday, March 05, 1997 10:45 PM
To: thinkpad_at_cs.utk.edu
Subject: EasyServ repairs
Hi,
I am about to return my ThinkPad for an EasyServ repair. Should I
remove
my memory DIMMs and PC-Cards, etc first? Any comments would be
appreciated.
Thanks,
Arthur
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