From: Alban Gerd Kellerbauer (alban_at_hep.physics.mcgill.ca)
Date: Wed Oct 07 1998 - 09:19:59 EDT
Scott,
if only the power-on password is set, IBM will be able to help you after
verification of the serial number.
If the supervisor password is also set, nobody, not even IBM, will be
able to remove it. In that case you will have to return the machine to
where you bought it.
Alban
On Wed, 7 Oct 1998, Scott Kelley wrote:
> Hi all.
>
> I bought a 385XD from a Computer City Closeout sale. Bought it off the
> display. One problem is that some customer set the BIOS/Power on Password.
> I can't get it removed. Has anyone had experience with this. I bought
> the thing thinking IBM or someone could help me but I have had several
> stores around Atlanta just throw up their hands. Comp-USA is giving it a
> shot now and I am waiting to hear. Any thoughts would be appreciated.
>
> Scott Kelley
> Scott Kelley Lead Programmer, H2 Technologies
> scottk_at_avana.net Atlanta, GA
> Check out my home page : http://www.avana.net/~scottk
>
> "No one can make you feel inferior without your consent"
> - Elanor Roosevelt
> "Character is doing the right thing, even when no one is looking"
> - Unknown
> "Diplomacy is the art of saying 'Nice doggie!'... until you can find a rock."
> - Whoever writes funny bumperstickers
>
A. Kellerbauer
McGill University Nuclear Physics
Montréal (Québec)
UIN 8141789
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