From: Stan Blank, Ph.D. (sblank_at_accessus.net)
Date: Wed Feb 03 1999 - 22:32:11 EST
Faulty pixels, unfortunately, are considered "normal" by most manufacturers
as long as the number is below a certain (often mysterious) number AND the
dead pixels are not grouped in the "main" viewing area (whatever that is).
I have been very fortunate.... my Thinkpad 701c has a perfect screen, my
Winbook XL has only one bad pixel (in the viewing area) which only shows up
when against a blue field, and my Dell Inspiron 7000 (15" screen) has a
pixel stuck on red at the very bottom of the screen.... it isn't noticeable
unless I look for it.
Don't know if this helps, but unless the machine is brand new and within a
30 day trial period, you are probably out of luck. On a brighter note.....
there is a chance that the pixel will fix itself. I had a second bad pixel
on the Winbook that did this.
For what it's worth........
Stan
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Stan Blank, Ph.D.
Wayne City High School
Wayne City, IL 62895
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>I have a fairly new ThinkPad 770ED (had it about two months). I
>have a faulty pixel that has been out for about a week now (and
>very noticeable). I have not had a problem this severe before.
>I had a ThinkPad 760CD before my 770 and had a couple pixels that
>went out for a couple of hours each but not a week (quality is
>what convinced me to buy another ThinkPad). The Owner's manual
>describes this as a "normal" condition in the troubleshooting
>section. A burned out / faulty pixel is hardly what I call a
>"normal" condition (especially on a ThinkPad). I have not
>contacted IBM warranty service (yet). Has anyone else had this
>problem or know what to do about it?
>
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