From: Andrew Webber (awebber_at_sgml-mercs.com)
Date: Thu Feb 04 1999 - 19:38:34 EST
On Thu, 04 Feb 1999 17:51:24 -0500, Bill Morrow wrote:
>it happens..
>i know thats not the answer that you want..
>
>however IF these bum pixels are in a cluster, then it MIGHT be a
>warranty item..
>if not, not a warranty item..
>
>but the only judge is the guy who fixes these machines..
>call IBM help line and smile a lot.. verbally that is.. :-)
When I had a problem with mine (TP600), I was told the rule was "8
pixels total" or "3 contiguous". I got a new screen under warranty
because it was scratched by the keytops, but my one always-red pixel
wouldn't have qualified.
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