From: hbarnes_at_ix.netcom.com
Date: Mon Apr 26 1999 - 07:08:39 EDT
David Ross wrote:
>
> If indeed (as Brillig reports) the company is being widely investigated
> for this kind of fraud, then it supports my point - I doubt it would
> have happened if people hadn't reported problems to the relevant
> authorities. With due respect to Steve Andre's suggestion that
> complaints can be posted to web sites, I think this is both ineffective
> and dangerous - the former because (a) few people surf the web for this
> sort of complaint before buying from a company, and those who do are
> not guaranteed to find the information in the great morass the internet has
> become, and (b) because the BBB and state attorneys general certainly
> don't surf the web for such stuff; dangerous because (according to a
> story I read online recently) site owners are increasingly being
> threatened with lawsuits for such postings - even if your complaint is
> justified, are you ready to defend a lawsuit?
>
> - David
The bottom line in this 313.95 Thinkpad Drama is that the distributor is
violating several NYS Consumer Protection Laws. It may seem foolish to
attempt the dealer to provide you with what he advertised, reality is a
bit different than the folks offering the dealer ways out of this mess.
First off the dealer has a history of bait and switch along with failure
to provide what is advertised as advertised. As the web matures we will
find similar schemes with greater resultant consumer protections. If
anyone wants to sympathize with the dealer, that's fine, but in my view
a bit rediculous. The advertised price was posted not briefly, but for a
few days. Of course the dealers in the group may feel for the suspect
dealer, that's understandable.
harvey
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