Re: Warranty service?

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From: Allan Ballard (aballard_at_ix.netcom.com)
Date: Thu Jul 08 1999 - 16:13:04 EDT


On Thu, 8 Jul 1999 09:46:15 -0500 (CDT), Hyong-Shik Kim wrote:

> The IBM people told me that it is their
>policy not to allow the replacement of whole system. Is that right?

Not unless it is a new policy. My TP760CD was replaced after
an EZ Serve nightmare comparable to yours.

I would raise pure hell and ask for a refund or a new unit.


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