From: Slip (slipnfall_at_planetcable.net)
Date: Wed Dec 01 1999 - 22:04:50 EST
Hi there,
I thought I'd fill in a few things I had missed. I also called IBM back and spoke to them on this matter:
I had sent my Thinkpad 760ED into ezserve for replacement of a mainboard. It started giving me 163, and 173 errors, not accepting my Supervisor passwd(and prompting for it at bootup, which it shouldn't have been), and in the end the video was totaly corrupted. As mentioned above they replaced the mainboard along with the CMOS battery which they said fixed it. Well I sent it in with a HDD password on it, which I could *not* diclose due to the nature of my job(it was backed up BTW though).
Well I recieved my laptop back, but not it won't accept my HDD password! I tried everything possible, but it won't take it. I raise my right hand and swear that the password entered was what it was before I sent it in. I thought maybe the mainboard being replaced had something to do with it so I called IBM back. Appearently the system BIOS does not store and HDD passwd data. And they won't replace the HDD. I sent the harddrive in working, and now I'm still sitting here with a 'dead' system. If you ask me, if it wasn't accepting my Supervisor, and now not the HDD, then there's some other issue wrong.
Can anyone advise me as to what to do next? I can't afford to buy another HDD right now and this downtime is going to hurt...Anyone? I would consider sending the drive to anyone who thinks they can help(an honorable & frequent member of the list though). I understand how IBM may think that I simply forgot it, am using CAPS, or something else simple, but that's not the case...
Thanks,
-Jamie
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