From: James H. E. Maugham (CaptJHEM_at_waterw.com)
Date: Fri Mar 31 2000 - 12:46:08 EST
Randal Whittle [mailto:rwhittle_at_usa.net] wrote:
> Author Chris Elliot tells a story that many on this list has often
> already told: That IBM EZServe has gotten lousy.
> The topper is when an "IBM Spokesman" says he is "dubious" of the
> guy's story. How friggin' ARROGANT of this bastard! Those of us on the
> list KNOW its true because we've either experienced it ourselves or know
> others who have!
Not to play devil's advocate, as Lord knows IBM has enough mouthpieces out there
including the one cited above, but in _this_ instance, it really does sound like
a software problem.
I all too often find clients dragging "this POS" into my office and complaining
that it "won't work". NLT 75% of the time the failure is software related, not
Just my $.02.
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