From: Randal Whittle (rwhittle_at_usa.net)
Date: Fri Mar 31 2000 - 16:19:30 EST
At 09:52 AM 03/31/2000 -0800, you wrote:
>completely. I replace the hard drive after the second
>time there is a problem, which is what IBM should have
>done but I wouldn't condemn the whole company for just
(1) We're not condemning the whole company for one mistake, just
the service division. ;-)
(2) The problem is that *many* of us users on the list have
experience the exact same, or similar, problems with IBM's repair
service. Its a *far* cry from what those of us who are ThinkPad "Veterans"
remember from the TP 75X days...
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