Date: Fri Mar 31 2000 - 22:55:18 EST
> 2 Items:
> (1) We're not condemning the whole company for one mistake, just
>the service division. ;-)
> (2) The problem is that *many* of us users on the list have
>experience the exact same, or similar, problems with IBM's repair service.
>Its a *far* cry from what those of us who are ThinkPad "Veterans" remember
>from the TP 75X days...
... And some of us have not had any problems with service -- and not in the
"old" days either, but in the last couple of years, including this past week.
Ed Letourneau <letoured_at_sover.net>
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