Date: Sat Apr 01 2000 - 13:41:37 EST
Randal Whittle <rwhittle_at_usa.net> said:
>At 06:36 PM 03/31/2000 -0500, you wrote:
>> > (2) The problem is that *many* of us users on the list have
>> >experience the exact same, or similar, problems with IBM's repair service.
>> >Its a *far* cry from what those of us who are ThinkPad "Veterans" remember
>> >from the TP 75X days...
>>.... And some of us have not had any problems with service -- and not in the
>>"old" dys but in the last couple of years, including this past week.
> Heaven help you when you find out the truth. I won't even go into
>mine alone--both good (years ago) and bad (last year, a year before that
>with a different machine). And my experience only scratches the surface.
What can I say. In the past two years I have a keyboard and a screen
replaced. No problem, no questions. In the last two months I've had a CD ROM
and a battery replaced. No problem. No questions other then the normal tests
for the CD. They simply accepted my explanation of the battery problem and
shipped a new one. -- Maybe they just don't like you <grin>.
Ed Letourneau <letoured_at_sover.net>
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