From: Not Me (notme_at_itr.com)
Date: Tue Oct 10 2000 - 18:55:06 EDT
I did a search on CNET looking for the elusive Port 640BLK CD-ROM
drive case for my ThinkPad 600E.
ChaseShop claimed to have the item in stock on CNET and still does
this minute as I write this.
After placing my order at the ChaseShop.com Web site, which means
filling out the forms for billing and shipping address and providing
a credit card number, I received an e-mail regarding my order that
contained the following paragraph at the bottom.
>Please note that this Order Confirmation is not an acceptance or
contract.
>Further note that ChaseShop.com shall not be liable for any failure
to perform
>due to causes beyond the reasonable control of ChaseShop.com. These
causes
>shall include, without limitation to, acts of God, acts or omissions
of
>customer or any third party, delays in transportation or inability
to obtain
>necessary labor, materials or supplies. We also reserve the right
not to
>fulfill the order at our sole discretion.
This immediately raised a red flag. The above paragraph IMO is
nothing but a collection of "weasel words."
Lo and behold, the next day I received an e-mail message from
ChaseShop.com tat said:
>Order #: 168763
>The item below you recently ordered on ChaseShop.com is not
currently
>available. In order to spare you unnecessary or prolonged delays, we
have
>cancelled the specific item(s) from your total order. Please Note:
You will
>receive additional emails for any other items in your order
indicating if they
>have been shipped or cancelled.
>Item: Large Accessory Pouch Carrying Case for CD-Rom or HD
>Qty: 3
Fortunately, I did not order any other items.
I have since confirmed with ChaseShop.com that there is no way for
the customer to confirm on the ChaseShop.com Web site whether or not
a given product is available before going through the (to me onerous)
process of placing an order.
On a brighter note, I ordered the elusive ThinkPad 600 Ultraslimbay
hard drive adapter from Solutions4SURE.com and received an e-mail
message with this welcome subject heading.
>Subject: Hi John, we shipped your order #B00105532
This e-mail message from Solutions4SURE.com also contains a link to
UPS for tracking the shipment.
So, I guess the score is one to one. I've eliminated one supplier,
ChaseShop.com, and found a new supplier, Solutions4SURE.com. This is
my first order with Solutions4SURE.com. It probably won't be my last.
Let's see, does Solutions4SURE.com have the elusive Port 640BLK
CD-ROM drive case?
Regards,
John
aka Not Me
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