From: Bill Morrow (penzance_at_gate.net)
Date: Sat Feb 24 2001 - 01:45:08 EST
try this one..
new X20 out of the box and no OS on the HDD..
being in a hurry to get this machine to the customer, i send it off to easy
serve on tuesday, but i forgot to write the problem on a sheet of paper
inside the box..
the case number was on the box and that should have bene all that was
needed..
besides, it does not take a masters degree to figure out that there is no OS
on a HDD..
they have had the machine since wednesday..
a call to easy serve on wednesday produced a promise that it would ship out
thursday..
a call to easy serve on friday and i learned easy serve STILL had not imaged
the HDD and now they are giving me the old 3 to 5 days to fix the machine..
3 to 5 days to do the easiest thing possible..
to compare, the last easy serve before this X20 was a new T21 with the
1050x1400 display..
no lights right out of the box..
in to easy serve on wednesday, fixed on thursday, back on friday..
problem: loose display cable plug..
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
"Jonathan Berry" <jberry_at_islandnet.com> wrote in message
news:q3sl64mipJjY092yn_at_islandnet.com...
> BTW, it's always a good idea to register your international
> warranty as soon as you get the machine, even if you're not
> planning travel immediately, because it can take IBM a month or
> more to register the machine.
>
> When I bought my original 701, direct from IBM (IBM Direct,
> hmm, that's a catchy tune), the IBM warranty people required
> that I fax them the paper invoice.
>
> IBM makes computers, they don't necessarily use them.
>
>
> In article <003201c09dc5$966a2230$03785a8e_at_triumf.ca>,
> "Peter Machule" <machule_at_triumf.ca> wrote:
>
> >The reason given that they can not verify international warranty status :
> >They use 112 bit encription in Canada , the warranty database uses 56
bit
> >.
> >They simply can't talk to it.
> >LOL
> >
> >NOTE that this is the same IBM that has numerous and expensive Ads
> >selling themselves as "your" e-commerce solution .
> >
>
> --
> cheers
> Jonathan Berry
> http://www.islandnet.com/~jberry/ to know more than you want
>
>
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