From: Bill Morrow (penzance_at_gate.net)
Date: Mon Feb 26 2001 - 19:27:33 EST
FWIW, i have one such on site warranty upgrade..
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
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E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "Ronald W. Heiby" <heiby_at_falkor.chi.il.us>
To: <ThinkPad_at_cs.utk.edu>
Sent: Monday, February 26, 2001 7:03 PM
Subject: Re: What the hell is wrong with IBM CANADA ???
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> Monday, February 26, 2001, 1:32:52 PM, David wrote:
> > Basically, IBM made it so very difficult for me to give them my money
> > and purchase the appropriate on-site warranty that I simply gave up and
> > chose to take the risk of having only the standard warranty.
>
> Yes, when I bought the on-site upgrade for my 750C/755CE, it was
> nearly impossible to do so. I also spoke with quite a few people
> before finding someone whose job it was NOT to handle such things, but
> insisted on making it happen.
>
> More recently, with the 770ED, I was able to purchase the on-site
> upgrade as a package from PC Connection when I bought the system. It
> arrived as sort of a shrink-wrapped folder and contained all the
> details of the warranty, phone number to call to register it, phone
> number to call for service, etc. Very easy. I was impressed at how
> much they had improved the process.
>
> Ron.
>
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>
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