From: James H. E. Maugham (CaptJHEM_at_waterw.com)
Date: Fri Mar 02 2001 - 13:30:20 EST
Bruce,
Bruce Markowitz [mailto:scosgt_at_worldnet.att.net] wrote:
> However, sometimes the Serial Number on the case does not match the serial
> number in the BIOS - that can happen when IBM replaces a system board (or a
> lower case).
> Been there, done that, NOT a problem for warranty service
Only if EZServe has a record of doing the changeout. If you or I do it, that
usually results in no more warranty!
They made an exception for me several years ago on some donated units where the
DPO had swapped some cases and MBs. EZServe was adamant that the _only_ reason
they took them was because 1) the serial numbers on the case and in the BIOS
were both for machines that were still under warranty and 2) the subject
machines had all been sent in at one time or another and they couldn't
absolutely prove that they hadn't accidentally swapped cases.
Regards,
James
This archive was generated by hypermail 2.1.3 : Thu Jan 23 2003 - 09:56:55 EST