From: Rob Bell (RobDBell_at_netscape.net)
Date: Tue Mar 13 2001 - 16:33:52 EST
Do you have any documentation such as an order confirmation e-mail, an order number or a order 'confirmation' number? If you do, then you stand a better chance of getting them to hold up their end of the deal.
Donald MacQueen <dmacq_at_erols.com> wrote:
>
> I ordered a 600x from firesale.com Monday morning. When I called back
> today to get my UPS number, the saleman said he couldn't find my
> order, then put me on hold for five minutes. He came back on the line
> and said that he was rebooting his machine. He asked what I had
> ordered and when I told him, he all of a sudden remembered that
> someone else had bought the last one just two hours before me.
>
> This all sounds like convenient hogwash to me especially since the
> same machine is on their website but at a price $500 higher than what
> I 'bought' for. So much for their low price guarantee.
>
> Anybody have similar experiences with these guys or advice about what
> to do? Thanks.
>
> --
> Donald
>
> Donald M. MacQueen
> Registered Smalltalk Bigot, [Esq.]
>
>
>
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