From: STeve Andre' (andres_at_msu.edu)
Date: Sun Apr 15 2001 - 01:25:15 EDT
I had screen jitter problems with my 1480i, which is an OpenBSD machine.
After talking with the people on the 800 number I sent it in, with a little
note
explaining that this wasn't a Windows machine, with instructions on how to
login (I made a IBM account for them) and shutdown the system.
I got the unit back with the fixes I wanted, and in fact the IBM account
had been logged into, and the shutdown procedures had been used correctly.
In my experience they were in fact able to deal with a non-Windows
machine. One other time I called the 800 number on a question about the
1480i, I mentioned that I ran OpenBSD on it, and the person asked me
what differences there were from NetBSD, an intelligent question which
meant that he already knew about the BSD opsystems.
So, I think IBM has a slight understanding of non-Windows stuff, at least
in the EZ-Serve side of things. But wait--they aren't really a part of IBM,
are they? Hmmm. Well, at any rate, my experience was a positive one.
--STeve Andre'
At 07:54 PM 4/14/01 -0700, Forrest English wrote:
>my thinkpad 600 that i just got is still freaking out when i try and run
>Xfree86 most of the time. it worked fine all of last night. i thought
>it was a font problem. but, today it's totally crapped out on me and i
>can't figure out why so i'm begining to suspect hardware... (another
>reason i suspect hardware is it froze on booting syslog awhile ago, and
>the hard drive is making unhappy noises somtimes...).
>
>so. the only good part to this so far is that i just found out that
>this ebay find of mine... is still under warenty.
>
>http://www.pc.ibm.com/esupservice/eSupportPEW?lang=en_US&page=root&pewsta
>tus=yes&brand=IBM+ThinkPad&doctype=&subtype=Cat&country=892&mtmdl=2645&mo
>del=51U&serial=78-FC504&Continue.x=70&Continue.y=4
>
>so... here is the reason of my mail to the list. i don't have windows
>on this machine. it's running debian gnu/linux. will there be a
>reluctance to belive hardware failure when they could blame it on a "toy
>os" like linux? because there are a large number of people with
>perfectly working thinkpad 600's running in linux, i've even used some of
>their x configuration files to the same results.
>
>what has been anyone's expirence with alternative operating systems and
>asking for repairs from ibm?
>
>--
>Forrest English
>http://truffula.net
>
>"When we have nothing left to give
>There will be no reason for us to live
>But when we have nothing left to lose
>You will have nothing left to use"
> -Fugazi
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