From: J. Williams (williams_at_u.washington.edu)
Date: Sat Sep 01 2001 - 15:19:53 EDT
James,
Doh! ;) Guess I misunderstood SericePacs. Anyone have any 3rd party
extended warranty suggestions or any experience getting service
with these?
Thanks, John
On Fri, 31 Aug 2001, James H. E. Maugham wrote:
> John,
>
> J. Williams [mailto:williams_at_u.washington.edu] wrote:
>
> > My 770ED will be out of warranty at the end of the year. What do I need
> > to extend the warranty? ServicePac? How much is it and can I get it from
> > any place or just IBM?
> >
> > Is the extension just for 1 year or are there more options? Any difference
> > between this and standard warranty service? (EZ serv?) Has Easy Serv
> > improved any lately?
>
> I'm sorry to say that you _can't_ extend the warranty past the initial 3
> year period on the 770, or most other Thinkpads for that matter.
>
> The only Servicepac available for the 770 series was one that provided
> on-site service rather than depot service for either 2 or 3 years.
>
> The only warranty extensions available are for some machines (e.g. A22m,
> A21m, 240X, etc.) shipped from the factory with 1 year warranties that can
> be extended to 3 years.
>
> Regards,
>
> James
>
>
>
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