From: Tom Franklin (tfrank3_at_yahoo.com)
Date: Tue Sep 04 2001 - 18:48:50 EDT
Mechanical damage is defined by IBM as abuse. I have
tried to convince them otherwise, to no avail.
Your best bet is to buy the part yourself and do the
replacement. I once bought a new bottom half of a
case for a TP755 for $50 from IBM.
--- Mitchell Leben <mitch_at_leben.com> wrote:
> Hi all,
>
> My faithful T20 cracked today. The case cracked
> directly to the right of
> the right cursor key. This is also forms the top
> left corner of the media
> bay. Now the right side of the keyboard bounces up
> and down as I type.
>
> Since it is just a simple crack, I might try to glue
> it. Otherwise, time
> for repair.
>
> Question is, might this be covered under warranty?
>
> Believe it or not, there was no abuse. In fact, it
> was not cracked this
> morning when I booted up. This afternoon I come back
> and start typing, and
> notice the bouncing keyboard. Just one of those
> things. Now that it is
> broken I can tell it receives a fair amount of
> stress when the lid is
> moved back and forth. When I push the screen back,
> the cracked part sticks
> up in the air :(
>
> --
> -Mitch
>
>
>
>
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This archive was generated by hypermail 2.1.3 : Thu Jan 23 2003 - 09:57:32 EST