From: Sven Dowideit (sven_at_hsa.com.au)
Date: Wed Sep 05 2001 - 02:41:30 EDT
Sounds similar to the hinge problems on my old tp 350... Basically they
replcaed my case 3 times, about a year appart each time.
Should be the same kind of thing all over again - but some poor bugger
has to start it.. (my T21 is only 6 months old - hasn't happened yet.)
sven
> -----Original Message-----
> From: Bill Morrow [mailto:penzance_at_gate.net]
> Sent: Wednesday, September 05, 2001 4:38 PM
> To: Mitchell Leben; Thinkpad Mailing List
> Subject: Re: T20 - Cracked Case
>
>
> i suggest that you call the help line..
> explain the problem, clearly and with care in choosing your
> words.. mention that others have experienced this same
> failure without abusing the machine, in the same place.. if
> you get no comfort, ask for a supervisor.. be patient.. open
> a case.. suggest you others do the same, but wait until
> Mitchell has opened a case, then refer to it..
>
> Cordially, :-)
> Bill Morrow
> WEB page http://thinkpads.com
> thinkpads.com Open Forum
> http://www.afaonline.com:8080/webboard/> $webb.exe/~2/login?
> or
> go to thinkpads.com and link from
> there
> E-Mail: bill at thinkpads dot com
>
> ----- Original Message -----
> From: "Mitchell Leben" <mitch_at_leben.com>
> To: "Thinkpad Mailing List" <THINKPAD_at_cs.utk.edu>
> Sent: Tuesday, September 04, 2001 6:20 PM
> Subject: T20 - Cracked Case
>
>
> > Hi all,
> >
> > My faithful T20 cracked today. The case cracked directly to
> the right
> > of the right cursor key. This is also forms the top left
> corner of the
> > media bay. Now the right side of the keyboard bounces up
> and down as I
> > type.
> >
> > Since it is just a simple crack, I might try to glue it. Otherwise,
> > time for repair.
> >
> > Question is, might this be covered under warranty?
> >
> > Believe it or not, there was no abuse. In fact, it was not cracked
> > this morning when I booted up. This afternoon I come back and start
> > typing, and notice the bouncing keyboard. Just one of those things.
> > Now that it is broken I can tell it receives a fair amount
> of stress
> > when the lid is moved back and forth. When I push the
> screen back, the
> > cracked part sticks up in the air :(
> >
> > --
> > -Mitch
> >
>
>
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