Re: T20 - Cracked Case

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From: George Yanos (george_at_yanos.com)
Date: Wed Sep 05 2001 - 10:14:56 EDT


I'm trying to see the under-strength spot you guys are talking about
but I'm looking at a t21. Anybody know if the design changed?

>>>>> "Randal" == Randal Whittle <rwhittle_at_usa.net> writes:

    Randal> At 08:45 PM 9/4/2001 -0500, you wrote:
>> The more I look at it, I realize it will happen to all T20's
>> eventually. That is a very thin plastic piece, which is stressed by screen
>> movement. Perhaps reducing tension on the hinges would prevent/slow this
>> from happening.
>>
>> I am pretty annoyed, because I always thought it was lesser brands that
>> fell apart from simply using them. I will try to call tomorrow and find
>> out of any possible warranty coverage, and costs to repair.

    Randal> Let me know how it goes. Eventually, I'll like to do the same
    Randal> thing, so if you get a name or case number or something that will help me
    Randal> do the same, I'd appreciate your sharing.

>> BTW now that the right side is cracked, I bet the left side will crack
>> very soon. It is taking more stress than before.

    Randal> Actually I don't think so. The left side has a much smaller
    Randal> "open" area (the card slots)to be weak, and is much farther from the hinge
    Randal> (which causes the problem on the right side).

>> On the subject of repair, what do people do about their hard drives? For a
>> repair like this, I doubt they have to boot the machine. Would it be OK to
>> remove the HD before I ship it out?

    Randal> At a bare minimum, make a backup. Helps if you have more than one
    Randal> drive. :-)

    Randal> - Randy

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* George Yanos     *                                                *
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