RE: T20 - Cracked Case

New Message Reply Date view Thread view Subject view Author view Attachment view

From: Mitchell Leben (mitch_at_leben.com)
Date: Wed Sep 05 2001 - 13:04:13 EDT


Update:

I called IBM. They are willing to entertain the idea that this is not user
induced damage. According to their records, no T20's have been reported
with this failure before.

Mine is a very early Thinkpad, manufacutured 4/00. The T20 release date
was 5/00.

So, they want me to take the T20 in to a local authorized service center
for evaluation. I made the call, left a message.

My case # 17166535. The very nice person on the phone was Howard Riker @
Thinkpad support.

-- 
-Mitch


New Message Reply Date view Thread view Subject view Author view Attachment view

This archive was generated by hypermail 2.1.3 : Thu Jan 23 2003 - 09:57:32 EST