From: Randal Whittle (rwhittle_at_iceka.com)
Date: Wed Sep 05 2001 - 13:22:33 EDT
At 12:04 PM 9/5/2001 -0500, you wrote:
>I called IBM. They are willing to entertain the idea that this is not user
>induced damage. According to their records, no T20's have been reported
>with this failure before.
>
>Mine is a very early Thinkpad, manufacutured 4/00. The T20 release date
>was 5/00.
Mine is identical--mfg. date of 4/00.
>So, they want me to take the T20 in to a local authorized service center
>for evaluation. I made the call, left a message.
>
>My case # 17166535. The very nice person on the phone was Howard Riker @
>Thinkpad support.
Where are you located? I'm in the L.A. area.
- Randy
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