From: akumar (thinkpad_at_akumar.org)
Date: Thu Sep 27 2001 - 14:16:27 EDT
What problem are you having with you screen? My m505 is also broken,
the screen will sometimes go completely black or have lots of black
lines. Its that bad because its intermitent so I haven't called palm
yet, but I would very pissed if when I do call palm doesn't cover it.
-----Original Message-----
From: Randal Whittle [mailto:rwhittle_at_usa.net]
Sent: Thursda, September 27, 2001 11:26 AM
To: David Ross; TP List
Subject: Re: Thinkpad extended warrantee *warning*
I'm having a similar experience with Palm. I bought an
extended
warranty on my Palm M505 specifically *because* it included a provision
for
a "1-time screen replacement, not covered under the original
warranty". Well, anyone who has one of these things knows that the
screen
is the most likely failure point.
A few days ago I tried to make a claim (my screen had broken),
but
they informed me that a broken screen is *not* covered.
So...what...you'll
replace a screen that's *not* broken?
These clowns need a serious beating--and perhaps a lawsuit. I
consider it at best misleading, and at worst...fraud.
- Randy
At 09:43 PM 9/26/2001 -1000, you wrote:
>IBM offered to extend the warrantee. I don't know that they would
>actually have done this had I tried to take
>
>Well, I was wrong. IBM has now sent my account to a collection agency,
>to collect for the further warrantee service I
>So, I would advise anyone who opts for an extended warrantee from these
>crooks to be extra clear on what you do and do not want, and to keep
>all records very handy.
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