Re: Thinkpad extended warrantee *warning*

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From: David Ross (ross_at_math.hawaii.edu)
Date: Fri Sep 28 2001 - 05:39:21 EDT


> I scan ALL my important records every time i step over the piles on the
> floor..
> I know (more or less) exactly where everything is..

OK, so where is my original contract with IBM?-)

BTW, w/r to AC's remark:

> > to defraud, so I think it's unfair to characterize the IBM
> > warrantee department as "crooks".

I'm not a lawyer; is intent a part of the legal definition of larceny? They
have already stolen my good credit
standing: if I decided to apply for a loan tomorrow, I would be denied until
IBM's spurious claim is resolved.
They are stealing my time: it will take some effort to dig out these old
records, write the necessarily letter(s),
and then confirm with all the usual credit agencies that my record is indeed
cleared.

Honestly, I don't see why you want to deny me the right to be angry on this
one. IBM made a stupid mistake on
my warrantee (evidently yours too), with potentially serious ramifications
for me if I don't take rapid action.
I think this has earned me the right to call IBM a few names here and there!

- David R.


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