Re: T20 - Cracked Case - Update

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From: Bill Morrow (penzance_at_gate.net)
Date: Sat Sep 29 2001 - 04:18:16 EDT

Mitch..

speak kindly, avoid meaningless hyperbole' and fulminations..
99% that, if the case is cracked, and there are no signs of other abuse, IBM
will authorize a repair..

uhmm..
you didn't DROP the thing, did'ya..? :-)

<------------------------------->
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
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or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "Mitchell Leben" <mitch_at_leben.com>
To: "Randal Whittle" <rwhittle_at_iceka.com>
Cc: "TP List" <tp750_at_cs.utk.edu>
Sent: Friday, September 28, 2001 11:54 AM
Subject: RE: T20 - Cracked Case - Update

> The saga continues...
>
> I sent off my T20 to EZ Serv. Yesterday I get a call that I owe $187 due
> to user abuse. Grrr. I spoke to my 6th person at EZ Serv, again explained
> my case. She is going to escalate it, I'll hear back early next week.
>
> Check the archives if you want to know what I am talking about!
>
> --
> -Mitch
>
>

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