From: Bill Morrow (penzance_at_gate.net)
Date: Sun Sep 30 2001 - 02:11:08 EDT
maybe they DO consider me to be more experienced than most, but this IS a
user replaceable item..
HDD's can be another story, but mostly, these too are a swappable item..
this warranty voiding thing must have happened some time ago..?!
<------------------------------->
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
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E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "Steve C." <stevec50_at_yahoo.com>
To: "Bill Morrow" <penzance_at_gate.net>
Cc: <thinkpad_at_cs.utk.edu>
Sent: Sunday, September 30, 2001 2:02 AM
Subject: Re: Keyboard caps
> Their policy on replacements doesn't seem to be very
> consistant or is that just for dealers?
> When I asked about getting a replacement hard drive
> once instead of sending in the whole machine they told
> me that if any screws were removed it would void the
> warranty.
>
> --- Bill Morrow <penzance_at_gate.net> wrote:
> > for T&A series, X series and probably a few others,
> > IBM will send you a
> > complete keyboard and YOU do the swap..
> > its easy.. three or so screws, remove the battery,
> > push UP and VIOLA!! off
> > comes the keyboard..
> > reverse the procedure and thats IT..! :-)
>
>
> =====
> Steve Coakley
> Managing Director,
> Mesa Network Services
> P.O Box 13723
> Mesa, AZ 85216
>
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