From: Bill Morrow (penzance_at_gate.net)
Date: Sun Sep 30 2001 - 02:25:19 EDT
Mitch...
looking at my T21, i think i see what might happen, IF the case is cracked
just where the keyboard and palm rest join..
the case is flexible at this point, and if you pick the machine up by the
palm rest, the assembly bends at that point and could crack, over time and
repeated flexing..
<------------------------------->
Cordially, :-)
Bill Morrow
WEB page http://thinkpads.com
thinkpads.com Open Forum
http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
or go to thinkpads.com and link from there
E-Mail: bill at thinkpads dot com
----- Original Message -----
From: "Mitchell Leben" <mitch_at_leben.com>
To: "Bill Morrow" <penzance_at_gate.net>
Cc: "Randal Whittle" <rwhittle_at_iceka.com>; "TP List" <tp750_at_cs.utk.edu>
Sent: Sunday, September 30, 2001 12:26 AM
Subject: Re: T20 - Cracked Case - Update
> Bill,
>
> No, I really did not drop it at all! In fact, I would swear it broke just
> sitting on a desk. I used it for a while in the morning, left it for a
> while, and came back and it was cracked. It was in a locked room. My guess
> is I adjusted the screen, and did not notice when it popped.
>
> So far IBM is not cooperating. The next round will happen early next
> week. I still have hope they will make good on their reputation.
>
> On Sat, 29 Sep 2001, Bill Morrow wrote:
>
> > Mitch..
> >
> > speak kindly, avoid meaningless hyperbole' and fulminations..
> > 99% that, if the case is cracked, and there are no signs of other abuse,
IBM
> > will authorize a repair..
> >
> > uhmm..
> > you didn't DROP the thing, did'ya..? :-)
> >
> > <------------------------------->
> > Cordially, :-)
> > Bill Morrow
> > WEB page http://thinkpads.com
> > thinkpads.com Open Forum
> > http://www.afaonline.com:8080/webboard/$webb.exe/~2/login?
> > or go to thinkpads.com and link from there
> > E-Mail: bill at thinkpads dot com
> > ----- Original Message -----
> > From: "Mitchell Leben" <mitch_at_leben.com>
> > To: "Randal Whittle" <rwhittle_at_iceka.com>
> > Cc: "TP List" <tp750_at_cs.utk.edu>
> > Sent: Friday, September 28, 2001 11:54 AM
> > Subject: RE: T20 - Cracked Case - Update
> >
> >
> > > The saga continues...
> > >
> > > I sent off my T20 to EZ Serv. Yesterday I get a call that I owe $187
due
> > > to user abuse. Grrr. I spoke to my 6th person at EZ Serv, again
explained
> > > my case. She is going to escalate it, I'll hear back early next week.
> > >
> > > Check the archives if you want to know what I am talking about!
> > >
> > > --
> > > -Mitch
> > >
> > >
> >
>
> --
> -Mitch
>
This archive was generated by hypermail 2.1.3 : Thu Jan 23 2003 - 09:57:34 EST