From: Rob Bell (RobDBell_at_netscape.net)
Date: Wed Oct 03 2001 - 12:55:12 EDT
Remove any removable component that is not part of the problem. This
includes, hard drives, floppy, CD-ROM, memory, battery, etc. They don't
need this stuff to resolve your issue, and there is a non-trivial chance
that sending the stuff to EZServ will result in damage or loss.
Rob
bam_at_miranda.org wrote:
> I have a display problem with my X20 that's definitely hardware, not
> software-related.
>
> I don't really want to send all my data off to IBM in a nice little
> package. Can I remove the hard drive? Will this cause any unnecessary
> delays with the repair? (i.e. Do the repair folks just have spare hard
> drives on their benches so they can deal with this situation?)
>
> Are there any other removable components I might want to remove, like
> the battery?
>
> --Bret
>
>
>
>
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