Re: Warranty Parts Question

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From: Bruce Markowitz (scosgt_at_worldnet.att.net)
Date: Tue Oct 16 2001 - 17:51:03 EDT


They don't test them, they seem to sell them off in bulk, I have seen parts
with the Boulder stickers still on them!
----- Original Message -----
From: "Kevin Jarrett" <kevin_jarrett_at_hotmail.com>
To: <THINKPAD_at_cs.utk.edu>
Sent: Tuesday, October 16, 2001 8:49 PM
Subject: Warranty Parts Question

> Just got a replacement 24x CDR for my sister's 600E. Since I already sent
> her my CDR, I'm using this one. Thought it would be a new one, but, it is
a
> "serviceable used part." I don't really care, as long as it works.
>
> Anyway my question is, I am sending back the bad CDR. To quote Neil Young,
> "It died with an awful sound." I am sure they will test it and find that,
> but, has anyone ever heard back from IBM re: parts that were reported bad,
> but, they found were ok?
>
> In other words, what is stopping people from getting new parts, like a
> floppy, or power supply, just by "saying" they are bad?
>
> Not that I would ever DO that...of course.
>
> Thanks, kj
>
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