From: Bruce Markowitz (scosgt_at_worldnet.att.net)
Date: Sat Oct 27 2001 - 17:43:26 EDT
My A21 and 600E/X internal modems all work just fine, can't imagine what
your problems are caused by
----- Original Message -----
From: "Stuart F. Biggar" <Stuart.Biggar_at_opt-sci.arizona.edu>
To: "Scott Brooks" <scottbrooks_at_cyclewacko.com>
Cc: <thinkpad_at_cs.utk.edu>
Sent: Saturday, October 27, 2001 12:30 PM
Subject: Re: TP600X Modem Not Working With Win2000 Pro
> At 11:15 AM 10/27/2001 -0500, you wrote:
>
> I don't have a 600X but my guess is that the internal modem in
> your machine is a worthless Winmodem like the internal one in
> my A21p. I have downloaded all Win2K updates (SP-2 and all
> critical and recommended updates from MS), BIOS and drivers
> from IBM (including new modem code for the internal modem),
> and tried everything I can think of. The internal modem drops
> connections (when it can make them) and refuses to connect most
> times when I'm on travel and trying to connect through a hotel
> phone system.
>
> Therefore, I use a PCMCIA V.90 modem which is MUCH more reliable,
> connects at a higher rate, and doesn't drop connections. As it
> is a hardware modem rather than a Winmodem, it also works fine
> with UNIX, which I find to be more reliable and robust than any
> MS OS (I dual boot Win2K and Sun Solaris 8 x86).
>
> My suggestion is to turn off the internal modem to free a com
> port and use a high quality, V.90 PCMCIA hardware modem. Do
> not use a PCMCIA Winmodem. (I use a TDK DF5660 Global modem -
> it works fine in Europe and Japan).
>
> Stuart
>
> >Hello:
> >
> >My recent upgrade (clean install, though) to Windows 2000 Professional on
my
> >Thinkpad 600X has left me pulling my hair out regarding my modem. I'm
> >presently sitting in a hotel room using an external, serial-port modem -
not
> >very portable - because the internal modem is not working. Here's some
> >information:
> >
> >1) The modem works back at the office, when I'm connected
> > to the office Win2k Server domain.
> >2) When I am not connected to the office domain, the modem
> > does not work. When attempting to connect to the internet,
> > the dialog box flashes "Port Opened...", then "Dialing...",
> > but then I get the following error:
> >
> > Opening Port...
> > Error 692 - There was a hardware failure in the modem
> >
> >3) On the diagnostics tab for the modem properties, the "Query
> > Modem" button is successful; that is, the modem responds and
> > replies to the commands sent. But, if I click on the "View
> > Log" button, I get the following lines in the log file:
> >
> > Send: AT<cr>
> > Timed out waiting for response from modem
> > The modem failed to respond to the initialization command,
> > Retrying one more time
> > 115200,8,N,1, ctsfl=1, rtsctl=2
> > CTS is low while initializing modem.
> > Failed to send command because of WriteFile() Failure,
> > Error=000003e3.
> >
> >4) I changed the Win2k network settings so that I'm in workgroup
> > rather than domain mode, but that didn't help.
> >5) My BIOS is ITET54WW, which was the latest BIOS available
> > when I installed Win2k. I have not tried ITET55WW, the
> > latest BIOS now, because I'm on the road and can't afford to
> > lose the use of my laptop if something goes wrong.
> >6) I'm using the v6.0 modem driver, which is the latest one for
> > Win2k.
> >7) IBM Tech. Support was no help - they said that since I had
> > installed the retail version of Win2k Pro, they can't support
> > it.
> >
> >Does anyone have any ideas? I'm out of them...
> >
> >Thanks,
> >Scott Brooks
>
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