From: James H. E. Maugham (James.H.Maugham_at_verizon.net)
Date: Tue Nov 06 2001 - 12:51:15 EST
Phil,
spencer_philip_at_jpmorgan.com [mailto:spencer_philip_at_jpmorgan.com] wrote:
> I've not had much luck fixing my windows problems. Even a
> reinstall of the OS didn't work. I'm still getting the message:
> "While initialising device NTKERN: Windows protection error.
> You need to restart your computer." I want to try a reformat
> and fresh windows installation next. So my original question
> still stands - how do I get the hard drive out of my T20 for a
> backup (which screws and plastic panels do I need to remove,
> any particular order and are there any gotchas with this
> procedure)?
You shouldn't be seeing anything relating to the NT Kernel on a W98 OS to the
best of my knowledge. If you ever had an NT4 or W2K dual boot setup on this
machine I would suspect that something is hanging around in either your registry
or boot settings that's causing this failure.
You might want to try this before disassembling your unit. Get a known good W98
BOOTDISK. Make sure it has FDISK on it. Boot the T20 from the floppy drive with
the disk and then at the command prompt type FDISK /MBR. This will rewrite the
master boot record and clear out any pointers to another OS.
I agree with your idea of wiping the HD and then reloading the OS. To remove the
drive, turn the unit over and you'll see a coin screw on the right front corner
above the mike, line-in and headphone jacks. Remove the coinscrew. Open the
display slightly and then push the jacks cover away from the computer. The HD is
attached to this jacks cover and will slide out easily. See here:
http://www.pc.ibm.com/qtechinfo/MIGR-4PEHK4.html for details.
Regards,
James
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