From: Rob Bell (RobDBell_at_netscape.net)
Date: Tue Nov 06 2001 - 13:56:16 EST
NTKern is actually a Win98 component that abstracts and manages system
memory. It was named that way because it is trying to do things in the
same manner that NT abstracts system hardware. A Deja search on
'NTKern' will give you more info.
As for the continuing problems on this machine, I think Spencer needs to
either copy the affected file (NTKern.vxd??) from another Win98 machine
or else do a complete wipe and fresh install. Doing a 'reinstall' on
Windows operating systems is, in my opinion, always a waste of time.
Windows hangs on to too many existing files and settings to resolve
anything.
HTH,
Rob
James.H.Maugham_at_verizon.net wrote:
> Phil,
>
> spencer_philip_at_jpmorgan.com [mailto:spencer_philip_at_jpmorgan.com] wrote:
>
>
>>I've not had much luck fixing my windows problems. Even a
>>reinstall of the OS didn't work. I'm still getting the message:
>>"While initialising device NTKERN: Windows protection error.
>>You need to restart your computer." I want to try a reformat
>>and fresh windows installation next. So my original question
>>still stands - how do I get the hard drive out of my T20 for a
>>backup (which screws and plastic panels do I need to remove,
>>any particular order and are there any gotchas with this
>>procedure)?
>>
>
> You shouldn't be seeing anything relating to the NT Kernel on a W98 OS to the
> best of my knowledge. If you ever had an NT4 or W2K dual boot setup on this
> machine I would suspect that something is hanging around in either your registry
> or boot settings that's causing this failure.
>
> You might want to try this before disassembling your unit. Get a known good W98
> BOOTDISK. Make sure it has FDISK on it. Boot the T20 from the floppy drive with
> the disk and then at the command prompt type FDISK /MBR. This will rewrite the
> master boot record and clear out any pointers to another OS.
>
> I agree with your idea of wiping the HD and then reloading the OS. To remove the
> drive, turn the unit over and you'll see a coin screw on the right front corner
> above the mike, line-in and headphone jacks. Remove the coinscrew. Open the
> display slightly and then push the jacks cover away from the computer. The HD is
> attached to this jacks cover and will slide out easily. See here:
> http://www.pc.ibm.com/qtechinfo/MIGR-4PEHK4.html for details.
>
> Regards,
>
> James
>
>
>
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