From: Ray Bayles (canyonlands_at_theriver.com)
Date: Wed Nov 21 2001 - 08:01:28 EST
Despite some small complaints, EZServe is a superior repair center
with remarkably good service on machines under warranty. You will
rarely find another IBM Authorized Service Center that can provide the
service of EZServe, and certainly not in the time frame.
Exceptions and problems are rare, and even those are usually resolved
later on.
Just don't send in any memory or parts that were not part of the
original purchase...
Call them. I find that EZServe frequently finds ways to deal with the
problem over the phone before you send it in. And you have a case
number that marks the point you reported the trouble.
Ray
Thor Heglund wrote:
>
> Hi,
>
> While I was looking at my email yesterday the screen on the thinkpad
> went white. If I look at it from an extreme angle I can make out what
> is being displayed. I have tried searching the archives and came up with
> the same problem on another model of thinkpad, loose or broken wires
> from the display adapter to screen. Sound right? The 600 is pretty
> easy to take apart? It is under warranty for less than a month, but I
> would rather not send it in to easyserve.
>
> Thanks
>
> Thor
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