Re: Keyboard warranty

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From: Tom Franklin (tom_at_franklin.to)
Date: Sat Dec 01 2001 - 21:57:23 EST


Look back through the old messages a couple of months for a discussion of
this very issue.

I had success getting replacements in the past. In a recent attempt, they
said I must have spilled nail polish remover on the keys because the letters
couldn't wear off normally. If I elevated the issue, I probably could have
won out. But, I didn't.

Welcome to the new EzServ.

----- Original Message -----
From: "Bruce Markowitz" <scosgt_at_worldnet.att.net>
To: <THINKPAD_at_cs.utk.edu>
Sent: Saturday, December 01, 2001 6:45 PM
Subject: Keyboard warranty

> Anyone had success getting IBM to replace a keyboard under warranty
because
> the letters wore off? It's a 600E P2 400, under two years old, some of the
> keys are unreadable!


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