RE: IBM Thinkpad i1560 hell.....

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From: Steve Hultquist (ssh_at_accumedia.com)
Date: Fri Dec 07 2001 - 09:02:19 EST


Remembering that the 1560 is an Acer, if I recall correctly...

ssh

-----Original Message-----
From: Rob Bell [mailto:RobDBell_at_netscape.net]
Sent: Friday, December 07, 2001 6:30 AM
To: THINKPAD_at_cs.utk.edu
Subject: Re: IBM Thinkpad i1560 hell.....

I can't help you with anything specific to the 1560. However, if it
were me in that position I'd get the thing fixed one last time and then
sell it off. Buy a nice A or T series as a replacement.

Rob

maddog_at_richmond.infi.net wrote:

> It's a long, long story, but my Thinkpad i1560 is getting its FOURTH
> replacement
> system board in 18 months. It started 2 weeks after I got the computer
> when the modem went out and since then it's been a constant problem
> and lately it's been one board after the other. (The last one had a
> bad PS/2 port and the brand new board is doing the same thing! Sure
> it's under third-party warranty (IBM didn't offer one at the time),
> but I've been renting computers, shipping mine off, and going through
> months of hell.
>
> I wrote to IBM six weeks ago. One letter to Customer Relations, one to
> the CEO and one to the President. The letter from Customer Relations
> was returned marked "Cannot deliver without a name" and there's been
> no reply from anyone else. Not the first acknowledgement.
>
> The system boards are hard to get (it can take three weeks to get one)
> and cost a ridiculous $1900 each. That's four times a normal system
> board! This tells me something is screwy here. Either they all go bad
> and they're in short supply or they abandoned this board for good
> reason.
>
> Needless to say, I'm getting no satisfaction (or even a response) from
> IBM. Does anyone know of similar problems with the 1560 or did I just
> get a complete lemon and have horrible computer karma all of a sudden?
>
> Thanks,
> Mad Dog
> md_at_maddogproductions.com
>
>


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