From: letoured_at_together.net
Date: Fri Apr 05 2002 - 04:19:44 EST
In <D1FFECF4253AD311A81D006008215748118B46DD_at_exchange1.ameshome.com>, on
04/04/02
at 07:39 PM, "Francis, Robert" <RFrancis_at_ameshome.com> said:
>Hello,
>I have a difficult problem that is bothering me a lot. Whenever I run the
>ThinkPad Configuration Utility and press the LCD button and then press the
>advanced button, an error message pops up saying, "The device driver is not
>installed. Please install the device driver first." And, of course, I have
>re-installed the video device driver at least a dozen times and it doesn't do
>any good.
I don't use WinNT so this is a guess -- but the system is not talking about
the video driver. Its asking for a system driver for the TP Utilities that has
to be installed before the TP utilities can run.
They work the same way with OS/2. Somewhere in the readme or IBM Thinkpad
instructions for the is more information on this. Also look in the 600E
manual. I don't have it handy, but I think there was something for the
Selectabase too.
>This problem happens whether I'm using my external monitor or my LCD screen.
>I cannot get rid of this error message!
>I have an IBM ThinkPad 600E connected to a ThinkPad 600 Selectabase. My
>external monitor is an HP Ultra VGA 1280 D2818A plugged into the Selectabase.
>The machine type is 2645. The model number is 55U. The serial number is
>78-MF558.
>I am running the latest software BIOS upgrade with the latest video driver
>and the latest ThinkPad Configuration Utility program.
>I am running on Windows NT 4.0 with the latest service pack and latest
>security patches.
>For the ThinkPad Configuration Utility settings, I have the LCD+CRT button
>pressed, presentation mode disabled, and brightness (battery operation) set
>to normal.
>I have already initialized my BIOS, like IBM told me. I went to the IBM
>ThinkPad 600 discussion area and no one answered my question. I have been
>web surfing endlessly to find a solution, but no cigar.
>How can solve this problem?
>Robert Francis, Ames Department Stores, Inc., (860) 257-5535,
>mailto:rfrancis_at_ameshome.com
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