RE: ThinkPad Configuration Utility error

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From: Francis, Robert (RFrancis_at_ameshome.com)
Date: Mon Apr 08 2002 - 13:02:40 EDT

Bryan,

I get to the IBM ThinkPad 600 discussion group by logging in at:

http://www.pc.ibm.com/support?lang=en_US&page=root&brand=root&doctype=&subty
pe=Cat&up=unknownuser

To log in you have add yourself (I forgot how I did this -- it was fairly
easy and it didn't cost me anything).

After you log in you click on Discussion Groups.

Hope you have better luck than I did!

Robert Francis, Ames Department Stores, Inc., (860) 257-5535,
mailto:rfrancis_at_ameshome.com

-----Original Message-----
From: Bryan Daum [mailto:allied_at_teleport.com]
Sent: Friday, April 05, 2002 9:02 AM
To: Francis, Robert
Subject: Re: ThinkPad Configuration Utility error

Robert,

Where did you find the 600 discussion group?

Bryan

"Francis, Robert" wrote:
>
> Hello,
>
> I have a difficult problem that is bothering me a lot. Whenever I run the
> ThinkPad Configuration Utility and press the LCD button and then press the
> advanced button, an error message pops up saying, "The device driver is
not
> installed. Please install the device driver first." And, of course, I
have
> re-installed the video device driver at least a dozen times and it doesn't
> do any good.
>
> This problem happens whether I'm using my external monitor or my LCD
screen.
> I cannot get rid of this error message!
>
> I have an IBM ThinkPad 600E connected to a ThinkPad 600 Selectabase. My
> external monitor is an HP Ultra VGA 1280 D2818A plugged into the
> Selectabase.
>
> The machine type is 2645. The model number is 55U. The serial number is
> 78-MF558.
>
> I am running the latest software BIOS upgrade with the latest video driver
> and the latest ThinkPad Configuration Utility program.
>
> I am running on Windows NT 4.0 with the latest service pack and latest
> security patches.
>
> For the ThinkPad Configuration Utility settings, I have the LCD+CRT button
> pressed, presentation mode disabled, and brightness (battery operation)
set
> to normal.
>
> I have already initialized my BIOS, like IBM told me. I went to the IBM
> ThinkPad 600 discussion area and no one answered my question. I have been
> web surfing endlessly to find a solution, but no cigar.
>
> How can solve this problem?
>
> Robert Francis, Ames Department Stores, Inc., (860) 257-5535,
> mailto:rfrancis_at_ameshome.com

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