From: Ray Bay (canyonlands_at_theriver.com)
Date: Wed Apr 10 2002 - 13:28:23 EDT
If it is under warranty, IBM wants to take a few hundred hours walking
you through all the diagnostics and tests before scheduling it for
EZServe... and, in my experience, will not authorize it for examination
or repair until you have gone over all the possibilities with them... I
have discovered that it can take hours to do this nowadays... Never had
this much trouble until the 21 series...
vernon wankerl wrote:
>
> When contacting EZ Serve should I have the machine in hand? Since it is with
> my brother-in-law right now, I would have to get it back before I called if
> that was the case. What do you suggest?
>
> >>> Rob Bell 04/10/02 09:25AM >>>
> Well, with IBM memory then _maybe_ you'll get some luck with EZ Serve.
> Call IBM and check: 800-772-2227.
>
> VWankerl_at_gwrr.com wrote:
>
> > I remove the memory and the problem does go away. However, the extra memory
> I
> > am using now is IBM memory and I still have problems. I did try swapping
> > slots as well and no joy!
> >
> > Any other ideas or help?
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