From: Paul Khoury (pkhoury_at_earthlink.net)
Date: Fri Oct 11 2002 - 14:48:31 EDT
On Fri, 11 Oct 2002 12:50:57 -0400, John Levanger wrote:
>Hi Guys,
> I've got a problem that has me stumped. I just bought a new
>(to me) 600E. When I insert a CDROM/DVD or FDD into the Ultrabay it doesn't
>work right. It will 'light up" at boot or when a disk is inserted so they're
>getting power but windows isn't recognizing them (no D drive in My computer
>or Windows Explorer). I migrated my 15GB H/D from my old 600 to this
>machine...is there some driver or something I'm missing??? Device manager
>shows all is well. As a last resort...how does one get warranty service on
>the TP, IBM's website shows it's under warranty until 05/03. Any help would
>be appreciated!
1-800-772-2227, Option 1, and then press 2645 - That'll take you right
to
ThinkPad support. It could be a hardware issue, but you could always
reinstall
Windows (on top of your current installation, where it should replace
any missing files).
I had my 600E recently fixed by Easy Serve. I sent it on Monday, and
got it on Wednesday
(quickest they've ever done). One of my problems (not the original
reason I sent it to Easy Serve)
was that the system would crash when I'd try to play a DVD (with the
Margi decoder),
but I still haven't had this problem to date since they replaced the
system board. However,
sometimes the keyboard and mouse locks up when comming back from
suspend.
I guess one thing fixes another, but anyways, it could be a system
board problem.
Has it ever worked?
Paul
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