From: STeve Andre' (andres_at_msu.edu)
Date: Thu Oct 31 2002 - 21:34:55 EST
Heh! No, no blood, at least not from me.
They couldn't have found anything "offensive" data wise as I
took the two disks out, along with the CD-RW/DVD before
sending it to them. I'm sure some people at IBM could
consider it "offensive" that I don't run Windows, but without
the disks, how could they know? ;-)
So far, the logic of this illudes me. I neglected to say in my
first posting on this that I included a paper with my email
address on it, in case of problems. Of course they didn't
use it....
--STeve Andre'
On Thursday 31 October 2002 09:56 pm, Bruce Markowitz wrote:
> Maybe there was some blood on it? Maybe the Airborne driver bled on the
> box? Maybe they found out you were watching porn on it?
> (At least you weren't in a public theatre, Pee Wee)
> ----- Original Message -----
> From: "STeve Andre'" <andres_at_msu.edu>
> To: <thinkpad_at_stderr.org>
> Sent: Thursday, October 31, 2002 9:13 PM
> Subject: [Thinkpad] EZ Serv insanity
>
> > OK, we've talked about EZ Serv problems before, but this is
> > I think different from anything I've heard before on this list.
> >
> > My wonderful A30p developed a video memory problem last
> > week. I delayed sending it it 'till early this week so as not to
> > be without it on the weekend, at least in theory.
> >
> > I shipped it off, verified that IBM had it yesterday and found out
> > that it came back to my work place in the morning. It was a
> > busy day so I didn't get to it 'till evening.
> >
> > I happily opened the box and there was my thinkpad, along
> > with a note which I will give the first few paragraphs of:
> >
> > "Your IBM ThinkPad is being returned to you unrepaired, due
> > to the presense of an offensive of biological hazard.
> >
> > Upon initial inspection of your ThinkPad at IBM's EZ Serv
> > repair depot, out technicians found that your ThinkPad was
> > delivered to IBM containing an offensie or biological hazard.
> > The presence of this hazard prevents IBM technicians from
> > performing repairs on your system."
> >
> > I AM STUNNED. There is no odor on my ThinkPad, nor does
> > there seem to be any evidence of chemicals on it. I immediately
> > called IBM, and got a useless person who could only say that
> > there was a "problem" with it and could say no more.
> >
> > I was refered to another 800 number which was equally
> > useless, though the woman there did follow up with an email
> > since I had to leave for the commute home.
> >
> > Tomorrow I will be calling the 800 number that I got in email
> > and I will attempt to figure out what;s going on here.
> >
> > Has anyone *ever* heard of this? Does anyone know what
> > IBM's EZ Serve does to "inspect" ThnkPads for chemicals?
> > How do you prove that your ThinkPad does not contain
> > offensive or biological contaigon? It occurs to me that if Franz
> > Kafka had been born in our time I could see this being the subject
> > of one of his stories...
> >
> > Right now I am so disgusted that I can hardly type straight.
> >
> > --STeve Andre'
> >
> > ps: more tomorrow as it develops
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