Scott Wilcox wrote:
> I have a customer with a T20 who dropped it onto a concrete floor. Now the
> battery light blinks constantly (about the speed of a vehicle turn signal)
> and it will not boot, not even to the bios. And this is with the A/C adapter
> plugged in. Without the A/C adapter, it's dead. It displays the Ibm
> Thinkpad splash screen then goes right to "0190 Low Battery Error". Any
> ideas???? Anyone else experienced this????
> I see the options as: 1. Disassemble it and look for a broken or damaged
> connection. or 2. Return it to IBM for repair. Thanks sw
First steps would be to open it up and reseat the memory and HD. If that fails
to resucitate it, I'd check that the processor is fully seated.
Sending it to EZServe would probably result in a HUGE bill if there are signs of
"customer abuse", e.g. scratches from the drop test.
Regards,
James
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Received on Fri Aug 1 07:35:43 2003
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