[Thinkpad] Re: Hard drive troubles!

Hello,

I would think it very unlikely your ThinkPad is damaging the hard drives,
so that leaves other possibilities to explore.

Could there be some kind of a connection failure between the hard disk
drive and the computer? I'm not familiar with the 560Z or 570, but if
they use a drive shell to hold the hard disk drive perhaps there is a
problem with the cabling or the connector? Maybe an intermittent
connection caused by thermal expansion/contraction or dirt?

Regards,

Aryeh Goretsky

At 05:30 PM 8/7/2003 -0500, William Lueders wrote:
>Yea, that is what I thought too, then the 10gig went south in the same
>fashion and threw that into a cocked hat. Not sure what is going on
>now. Two disk drives and two different machines all doing essentially the
>same thing. I am still wondering. I may try the Geeks again or perhaps
>Toshiba. They would have the test facilities and could eliminate this as
>a possibility. Thanks for the help and the thought. Cheers.
>
>At 03:39 PM 8/7/03 -0600, you wrote:
>>Hello,
>>
>>I think you hit on the problem in your original series of testing. It
>>sounds like the 40GB 5400RPM Toshiba hard disk drive is faulty. You
>>may wish to re-run the Drive Fitness Test Program again (latest version
>>available from http://www.hgst.com/hdd/support/download.htm#DFT) and
>>verify the problem report hasn't changed.
>>
>>Contact Computer Geeks' RMA department and explain the steps you took to
>>isolate the problem and the results, including a print screen or written
>>description of the error report from the Drive Fitness Test software.
>>You may wish to emphasize the fact that the problem is subtle and requires
>>extensive testing with manufacturers diagnostics for it to show up, e.g.,
>>a simple FDISK and FORMAT will not be illuminating.
>>
>>Hopefully, they will give you a new, working hard disk drive.
>>
>>Regards,
>>
>>Aryeh Goretsky

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Received on Thu Aug 7 19:48:36 2003