Re: [Thinkpad] any reasons not to buy dell instead of ibm

Yesterday at 4:00 I called IBM for an XP recovery disk for a T-40
It arrived today
Enough said!
----- Original Message -----
From: "Kev" <co273@bfn.org>
To: "Nakayama, Marvin" <Marvin@adm.njit.edu>
Cc: <thinkpad@stderr.org>
Sent: Wednesday, March 10, 2004 1:51 PM
Subject: Re: [Thinkpad] any reasons not to buy dell instead of ibm

> > Can anyone give me any reasons why I shouldn't
> > buy a Dell rather than an IBM?
> >
> 3 words. Indian phone support.
>
> Unless you buy from their business program (and even so in Tier 1 level)
> your first phone contact would be from "Mr. Apu" from Bangalore.
> Not to make humor from those committed fellow IT workers, but some are
> difficult to understand, and most do their jobs reading from a script.
> Most lack initiative, and for those spoiled with EasyServ service, you'll
> be ALOT of fun negotiating Dell's multiple tier phone support mazes.
>
> Of course, I won't mention that Dell machines are rebadged Compal ODM
> machines, and Compal has been drawing flak lately for poor build quality.
> And you might want to remember that the D600s are nowhere as attractive as
> their slim and badass looking T4x compatriots. In fact, they are quite
> bulky and gag-inducing, especially when they are compared to their
> Thinkpad equivalents.
>
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Received on Wed Mar 10 18:49:58 2004