----- Original Message -----
> THIS is the only way to define how good or bad service is, from extensive
> personal experience.
*sigh* This is getting tiresome, look I'm sorry if I'm stepping on your ego
here but the point I've been making is about sample size and representivity.
I'm really glad that you (and everyone else here)l enjoys their thinkpads.
I enjoy mine too. However I consider it irresponsible to pretend we can
confidently draw general conclusions from anecdotal data.
No 'extensive personal experience' isn't the *only* way define good or bad
service. It's not even the most accurate way. The problem being is that
you have no idea if your sample is representative nor do you know if it's
sufficiently randomized. Without that you can not say how accurate your
conclusion is. Period.
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Received on Sat Mar 13 11:54:21 2004
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