Re[2]: [Thinkpad] [TPall] Warrantee start date problems

Hello David,

not sure if my last message made it (i've been foolishly 'tuning' my
mail server). but i spoke to tonya walker 800 426 8748 opt 2 -> opt 1
then extension 75126.

there is a page on ibm's website that specifically says your warranty
starts when -you- purchase it.

Monday, March 15, 2004, 5:02:50 PM, you wrote:

>> To locate any warranty information for your machine,
>> please visit:
>>
>>
>> http://www-306.ibm.com/pc/support/site.wss/warranty/warranty.vm
>>
>> If you wish to have your warranty information corrected,
>> please contact IBM Serv at 1-800-426-7378 select
>> option 1 and 1 followed by the respective options
>> pertaining to your request. They are available
>> 24 hours a day 7 days a week.

DR> As I pointed out to Svobi, the former gives a web form without really
DR> any suitable place for a change in date. This phone number is the
DR> number I phoned in the first place to get my CD, that is, the person who
DR> told me that warrantee starts the day the dealer gets his machine from
DR> IBM (and not the day I buy it).

DR> Which (if either) did you eventually contact to correct your date, and
DR> were you successful?

DR> Thanks,
DR> David

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-- 
Best regards,
 Donald                            mailto:dmacq@erols.com
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