Re: [Thinkpad] 600E/Win98SE: (still) no sound *from speakers*

> First of all , whe you say there is sound through the headphone jack, are
> you using an audio CD?

I was actually referring to .wav (like the startup sound) and .mid files
from the hard drive. Now I just retried it with an audio CD. Same result:
plays nicely over the headphones, no sound from the speakers (with
headphones plugged in or out). I can even play both the audio CD and sounds
from the HD at the same time. Everything works over headphones.

> Since you have plugged into the jack, now you need to check that the jack
> itself is not shorted. That will turn off your speakers.

There's not a lot I can check except for plugging headphones in and out.
Doesn't change anything for the speakers. That doesn't explain the
differences between 98 and XP, anyway.

> you should read the install instructions on the IBM site. Some things don't
> work if you don't follow the directions and do it their way.

Believe me, I read it and did exactly follow it. I even did the "Uninstall
Crystal Driver" procedure although there were no drivers to uninstall
before. And I tried to delete and reinstall the drivers again. No way.

This *is* weird. There are just too many contradictions. I think I'm through
all the easy answers now.

> ----- Original Message -----
> From: "Alex Wenzel" <cacx1999@gmx.net>
> To: <Thinkpad@stderr.org>
> Sent: Tuesday, June 01, 2004 7:50 PM
> Subject: Re: [Thinkpad] 600E/Win98SE: (still) no sound *from speakers*
>
>
> Another try:
>
>> Again, the fact that you say the speakers work in XP indicates that this
> is
>> not a hardware problem - if the hardware works in XP, then for sure it
>> should work in 98.
> Yes, I don't believe there is a hardware problem, either. The big problem
> is, I neither can locate a software problem.
>
>> Did you install 98 from an IBM recovery disk?
> I don't have a recovery disk. I had just the Thinkpad and the drive with XP
> installed it was delivered with. I installed Win 98 SE from a retail CD onto
> the new hard drive. Actually, it was an upgrade CD which asked for the CD of
> a previous Windows version while installing (there was no Windows on the HD
> at that moment, just MS-DOS 6.2.2). I used a OEM CD of Windows 95 OSR2,
> which the setup scanned and accepted. After the setup, I added all the
> freshly dl'd IBM drivers and utilities.
>
>> I have seen a case where the Fn combination did not work - that was a
>> motherboard problem.
> You stated above that there doesn't seem to be a hardware problem? But
> meanwhile, there were some other strange things happening which IMO *could*
> point into that direction (I'll describe them later).
>
> Personally, I still find this unlogical:
> - Audio drivers that work over the headphone jack, but not over the
> speakers, and do seemingly (as reported by the OS) not have any resource
> conflicts or the like.
> - The hardware (esp. the speakers) working perfectly on the same Thinkpad
> with a different OS.
> These two don't seem to fit together.
> But in the meantime I asked the hardware guru from our company which I
> consider quite smart (which IMO is not the rule) who also thinks that that's
> possible (at least under Windows 98). But he also didn't have a solution to
> offer (he's not exactly a Thinkpad specialist).
> But what to do then?
> There's little I can do but downloading and installing the latest audio
> drivers from IBM and checking device manager for conflicts (and there's
> little doubt that I have the correct and latest drivers: Audio driver for
> Windows 95/98 - ThinkPad 600E, 770X/Z; Version 2.88; Release Date 2000/10/31
> <http://www-3.ibm.com/pc/support/site.wss/license.do?filename=mobiles/aftpcw
> 9x.exe>).
> My favorite suspects are: the Thinkpad configuration software by IBM which
> might mute the speakers in some way or (something I didn't think of until
> now) the DOS configuration which might in some way restrict Windows' ability
> to address the speakers.
> Any ideas for that?
>
> In addition, I recently had some other strange experiences with this
> Thinkpad:
> - Windows suddenly stopped to load with the last line in bootlog.txt being
> "loadsuccess=<Windows directory>\ifshlp.sys ³, then freezing. I had to do a
> complete restore, which gave me back Windows and the apps, but still no
> sound, of course.
> - The computer freezing when starting the previous version of MS-DOS (MS-DOS
> 6.2.2) after the line "Starting MS-DOS³ when using this option from the
> Windows 98 start menu, but also, when trying to boot from a MS-DOS 6.2.2
> boot disk (I've never seen happen that before). DOS 7.1 (from Windows 98)
> booted fine both from the Windows 98 start menu and from a disk. I
> re-flashed the BIOS (although it already had the latest BIOS before, version
> 1.16 (INET36WW)). That helped. But it didn't change anything in regard to
> the missing speaker sound in Win 98.
> All that adds up to something I see as weird behavior of this machine. There
> *might* be a hardware problem, after all?
>
>
>> ----- Original Message -----
>> From: "Alex Wenzel" <cacx1999@gmx.net>
>> To: <Thinkpad@stderr.org>
>> Sent: Saturday, May 29, 2004 9:30 PM
>> Subject: Re: [Thinkad] 600E/Win98SE: no sound from speakers
>>
>>
>>> Thanks for the suggestion, but ... (see below)
>>>
>>>> Press and hold down the correct Fn keys to raise the volume all the way,
>>>> even though you don't hear anything.
>>>> Thinkpad's software volume control has little control over the Windows
>>>
>>>> Master settings, merely acting as an attenuator.
>>>
>>> ... I already tried this, to no avail.
>>>
>>>> Open Control Panel, Sounds, and Volume Control.
>>>> The Master Panel settings may need adjusting. There are volume settings
>> for
>>>> wav, cd, etc. Make sure the microphone setting is muted.
>>>
>>> I also tried that before (except for the muting of the microphone,
> checked
>>> this again, doesn't change a thing). I also reinstalled the drivers.
>>> As I wrote, the sound comes well through the headphone jack.
>>> When you mute it in Windows, you lose it over the headphones, too.
>>> Windows sound settings don't seem to be part of the solution.
>>>
>>>> If that all fails, you may have a bad internal speaker connection, or
>> busted
>>>> wire. You'll need top open up the laptop and trace the two speaker wires
>> all
>>>> the way to the audio output jack on the mainboard.
>>>> Matt
>>>
>>> As I already wrote: The speaker sound is okay when I replace the hard
>> drive
>>> with the one that has XP installed, but it's gone with the other drive
>> under
>>> Win98. In addition, even with Win98, I can hear the system beeps from the
>>> speakers loud and clear. So there isn't an electrical problem with the
>>> speakers, I presume. It's just WAVs, MIDIs and the like missing, and only
>>> over the speakers, not over headphones.
>>> This problem really drives me nuts. It is very, very strange.
>>>
>>>>> No, its probably *not* a driver problem.
>>>>> Let me restate: The sound *does* come well over the headphone jack.
>>>>> It just doesn't come over the speakers.
>>>>> If the drivers wouldn't work, I obviously couldn't hear music over
>>>>> headphones.
>>>>> So I'm willing to believe the device manager that everything is okay
>> with
>>>>> Window's drivers.
>>>>> Let me also restate that the Fn key combinations for volume up/down and
>>>>> muting don't seem to work (no effect even when listening over
>> headphones),
>>>>> while other Fn keys work.
>>>>> It looks like it's stuck with some kind of muting for the speakers
>> (that
>>>>> doesn't work for the headphones).
>>>>> And yes, it's definitely a 600E (type 2645-4A0, serial no. 550C25L
>> 02/99,
>>>>> system board serial no. J19RM9134DY).
>>>>>
>>>>>> Since the sound works under XP, this is obviously a driver problem.
>> Are
>>>> you
>>>>>> sure this is a 600E? Check the type and part number in the BIOS -
>>>> someone
>>>>>> may have changed the keyboard, in which case you could have the wrong
>>>>>> drivers. XP self-installs the proper drivers.
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> two weeks ago, I bought a used TP 600E on ebay.
>>>>>>> It has the latest BIOS (INET36WW) and was delivered with XP on a 4
>> gig
>>>> hd.
>>>>>>> For me, this drive was too small and I don't have an XP install CD,
>> so
>>>> I
>>>>>>> installed Win 98 SE on a 20 gig hd.
>>>>>>> I also installed the configuration utility and all the latest drivers
>>>> (all
>>>>>>> but the separate modem driver, because a modem driver seems to be
>>>>>>> incorporated in the audio driver; I don't need the modem anyway and
>>>> don't
>>>>>>> even have a way to test it).
>>>>>>>
>>>>>>> Everything looks well in the device manager, but:
>>>>>>> I get no sound from the speakers except for system beeps.
>>>>>>> The strange thing is that sound *does* come okay over headphones!
>>>>>>> (This is, if I read other posts correctly, different from other's
>>>>>> problems).
>>>>>>>
>>>>>>> Another maybe related point:
>>>>>>> Fn keys seem to work but not the volume related ones (vol. up/down,
>>>> mute)
>>>>>>> I also installed the on-screen display utility, but that doesn't seem
>>>> to
>>>>>> do
>>>>>>> anything.
>>>>>>>
>>>>>>> The speaker sound *did* work well in XP when I first tried it after I
>>>> got
>>>>>>> it. Meanwhile, I even reinstalled the 4 gig hd with XP still on it:
>> the
>>>>>>> sound is there (but neither volume Fn keys nor On Screen display work
>>>> in
>>>>>> XP,
>>>>>>> like in 98). When I put the Win98 drive back in, the sound is gone.
>>>>>>>
>>>>>>> I played with the DOS utility too, but that doesn't semm to relate to
>>>> the
>>>>>>> Windows settings.
>>>>>>>
>>>>>>> Another odd (probably unrelated) thing is that Windows insists on
>> being
>>>>>>> docked (while it actually isn't and has never been since the
>> install),
>>>> so
>>>>>> I
>>>>>>> see a "Disconnect PC" (I don't know if that's the correct English
>>>>>>> expression, as mine is a German system) in the start menu just above
>>>> the
>>>>>>> Shutdown.
>>>>>>> When i try to "disconnect", I get an error or the machine freezes.
>>>>>>>
>>>>>>> Thanks for help.

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Received on Tue Jun 1 20:59:55 2004